After Sales & Support
Experience complete peace of mind with MAXUS. Our dedicated support team and warranty ensure confidence in every journey from day one.
WARRANTY
Warranty
| Type | Age | Mileage | Validity |
| Vehicle | 5 Years | 100,000 Km | — |
| Battery | 8 Years | 200,000 Km |
|
| Genuine Parts | 1 Years | 20,000 Km |
|
Warranty Coverage & Exclusions
Warranty Coverage
- Covers damage caused by defects in materials, design, or manufacturing during the warranty period.
- Supporting fluids such as engine oil and coolant are also covered during scheduled servicing.
Warranty Exclusions
The warranty does not apply if:
- The vehicle is serviced outside authorized dealers.
- The vehicle is modified or fitted with non-genuine parts.
- Damage occurs due to collision, natural disaster, or user negligence.
- The service schedule is not followed or incorrect lubricants are used.
Maintenance
Periodic Maintenance
- First service: at 15,000 km or 12 months (whichever comes first)
- Regular service: every 15,000 km or 12 months thereafter failure to complete the first service may void the warranty.
Maintenance Tips
- Use lubricants and components as recommended.
- Regularly check essential bolts and tire pressure.
- Service more frequently if the vehicle is often driven on rough or heavy-duty roads.
CUSTOMER SUPPORT
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