After Sales & Support

Experience complete peace of mind with MAXUS. Our dedicated support team and warranty ensure confidence in every journey from day one.

WARRANTY

Warranty
Type Age Mileage Validity
Vehicle 5 Years 100,000 Km
Battery 8 Years 200,000 Km
  • Valid from the date of purchase (as stated on the invoice).
  • The warranty remains valid for the second owner.
Genuine Parts 1 Years 20,000 Km
  • Applicable only to parts purchased and installed through authorized dealers.
Warranty Coverage & Exclusions

Warranty Coverage

  • Covers damage caused by defects in materials, design, or manufacturing during the warranty period.
  • Supporting fluids such as engine oil and coolant are also covered during scheduled servicing.

Warranty Exclusions

The warranty does not apply if:

  • The vehicle is serviced outside authorized dealers.
  • The vehicle is modified or fitted with non-genuine parts.
  • Damage occurs due to collision, natural disaster, or user negligence.
  • The service schedule is not followed or incorrect lubricants are used.
Maintenance

Periodic Maintenance

  • First service: at 15,000 km or 12 months (whichever comes first)
  • Regular service: every 15,000 km or 12 months thereafter failure to complete the first service may void the warranty.

Maintenance Tips

  • Use lubricants and components as recommended.
  • Regularly check essential bolts and tire pressure.
  • Service more frequently if the vehicle is often driven on rough or heavy-duty roads.

CUSTOMER SUPPORT

Contact your dealer

Connect with our authorized dealers for expert guidance, personalized assistance, and an elevated ownership experience.

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